Questions, answered.
Can’t find what you’re looking for? Email info@interngateway.com or send us a message.
Is this internship paid?
No. It’s a work-integrated learning placement completed as part of your studies, not paid employment. Many interns do go on to paid roles, though, with some offered ongoing employment by their host company.
What exactly does the fee cover?
An internship placement, host matching with a real Australian business in your field, resume and interview preparation, and dedicated coordinator support throughout your placement.
What’s the difference between in-company and virtual?
In-company placements are completed on site at your host’s workplace. Virtual placements are completed remotely with your host. Both include the same coordinator support throughout.
How long does the placement run?
Placements run for around 12 weeks. The exact days and hours are tailored to your field and host company and confirmed when you’re matched — your coordinator will walk you through the details.
Who can apply?
Our placements are built for students whose university or college course includes a work-integrated learning placement — domestic and international. Graduates can still apply and are assessed case by case. We ask about your visa status when you apply so your placement stays within your visa conditions, and we’ll ask for a copy of your passport and visa before you start.
Do placement hours count toward my student visa work limit?
Student visa holders can generally work up to 48 hours a fortnight while their course is in session. Hours for a placement that is a compulsory, registered part of your course may not count toward that limit, but it depends on your course and visa. Check with your university or college and the Department of Home Affairs before you start — we’ll also ask about your visa when you apply.
What happens after I pay?
You get a receipt by email straight away, then a welcome email and SMS with your next steps: add us on WhatsApp, complete a short profile form, and send us your CV. We’ll send you a services agreement to e-sign (it takes about a minute), and once your profile is complete your coordinator starts matching you with host businesses in your field. We arrange your interview, and when a host confirms you, both you and the host e-sign a placement agreement before you start.
Is my payment secure?
Yes. Card payments are processed by Stripe, the same payment provider used by many of Australia’s largest online businesses. Your card details go directly to Stripe and are never stored by Intern Gateway. You are paying The Trustee for The Nassar Trust trading as Intern Gateway, ABN 21 724 926 764.
Can I split the payment instead of paying in full?
Yes. You can pay in full or split the fee into 6 instalments: the first when you enrol, then one every 2 weeks, charged automatically to the same card. There are no ongoing fees and no extra cost for paying in instalments.
What is the placement guarantee?
If we haven’t secured a placement offer for you within 8 weeks of your profile being complete (profile form, current CV and any documents we’ve asked for), you can choose to keep going at no extra cost or take a full refund of the fees you’ve paid.
What does the host company sign?
Before you start, you and your host both e-sign a placement agreement through our portal. It sets out your role, start and end dates, days and hours, your supervisor, and the host’s work health and safety and conduct requirements, so everyone knows what to expect from day one.
Am I covered by insurance during my placement?
Insurance arrangements for your placement are confirmed in your placement agreement before you start, alongside your host’s work health and safety induction. If your university or college doesn’t provide placement insurance, we can help you arrange cover — ask your coordinator before matching begins.
What if the placement isn’t working out?
Tell your coordinator as soon as something feels off — that’s what the check-ins are for. We’ll talk it through with you and your host and, where it can’t be resolved, work to re-match you where possible.
Clear terms, up front.
The full terms are in our Terms & Conditions and in the services agreement you sign before matching begins.
Full refund if you cancel within 7 days of payment, provided host outreach on your behalf hasn’t yet begun.
No placement offer within 8 weeks of your profile being complete? Keep going at no extra cost, or take a full refund.
Fees are non-refundable, since the matching and placement service has been delivered.
If you withdraw before starting, it’s handled case by case — contact us as soon as possible.
